harrahs casino dress code council bluffs

Sign indicates they have discontinued valet and luggage service. Help with luggage, valet park, excellent. When we stayed at Harrah’s Laughlin NV we were met by friendly helpful staff. Other than this awful check in experience, I enjoyed my stay. You would think that Harrah’s would care more about their employees safety than one single player who obviously just needs a place to stay for four days a week. The way he treated this hotel employee made me want to go stay at Amstar because I didn’t feel safe.

This gentleman ended up yelling at all of us when he was finally done checking in. Regardless this made me and my husband and the other guest have an extremely long wait to check in. She literally had put him in the next room over, which should have been fine.

He threatened her and cussed her up and down over this particular room. Jerry was so hostile that she had to get security to come. She was very nice to this gentleman and handled the situation appropriately. I forgot her name but she was a manager and had dark hair. He was incredibly hostile to the front desk worker. He was upset because his usual room that he likes (odd number and on the end of the hallway) was taken already. Apparently he stays for four days every week.

I will say while I was checking in, this gentleman named jerry was checking in in front of me. Of course, the bathroom was a little outdated but it was clean so it was fine. I will say that the pillows are embarrassingly small. This hotel was great! Everything was clean and the bed was amazing.

Harrahs casino dress code council bluffs